Draft pending legal review. This document describes how AYASC actually operates and is a working draft only. It has not been reviewed by a qualified lawyer. Items marked in orange are placeholders that must be confirmed (the contracting entity, governing law, dispute forum, liability cap and AI training-data policy) before AYASC relies on this commercially.
The short version
You create an account and tell us what your business needs. We connect you directly with the right AYASC specialists. Messages and calls on the AYASC platform are recorded and retained, subject to applicable law, so that disputes can be resolved fairly. What you tell us stays confidential. Anything we build for you is governed by the written contract for that specific project. This summary is for convenience; the sections below are what actually apply.
1. Who we are, and what these terms cover
AYASC (Advanced Yield: Artificial Intelligence, Software and Cloud Computing) provides software and web/app development, AI and automation, business consulting, outsourcing and BPO, staffing, security, marketing, design, cloud and related services to businesses internationally. In this document "we", "us" and "AYASC" mean AYASC; "you" means the business and the individual creating the account.
These website Terms govern your use of the AYASC platform: this site, your account, messaging, calling and file sharing. Actual services are governed by a separate signed project agreement or Statement of Work (SOW) for each engagement, which defines scope, price, timeline, deliverables, ownership and any service-specific obligations.
If these Terms and a signed project agreement conflict, the signed project agreement controls for that project. These Terms continue to govern platform use in all other respects.
The legal entity contracting with you is [COMPANY LEGAL ENTITY AND REGISTERED ADDRESS, to be confirmed].
2. Your account
- • You must give accurate information about yourself and your business. We route you to specialists based on it, so incorrect details lead to poor service.
- • Your username is permanent and cannot be changed. Your email address can be updated from your dashboard.
- • You are responsible for keeping your password secure and for activity under your account. Tell us immediately if you think someone else has access.
- • We cannot retrieve a lost password. Passwords are stored using one-way encryption, which means nobody at AYASC can read them, not even an administrator. If you lose access, we reset it and you choose a new one.
- • One account per business. Accounts are not transferable without our agreement.
- • You must be authorised to enter into these Terms on behalf of the business you register.
3. Messages and calls are recorded
Messages and voice calls conducted on the AYASC platform are recorded and retained, subject to applicable law. This includes chat messages, files you send, and voice calls in either direction.
Why. Recordings support service delivery, quality assurance, security, and dispute resolution. If there is a disagreement about what was promised, a complaint about a worker, or a complaint about a client, there is an accurate record to review rather than two conflicting memories. They protect you as much as they protect us.
Notice and applicable law. By creating an account you are informed that recording takes place, and you agree to it where such agreement is a valid basis under the law that applies to you. Recording requirements differ between countries and, in some cases, between states or provinces. Where local law requires additional notice, separate consent, or restricts recording, AYASC will follow that law and may provide additional in-call notices, seek separate consent, or limit recording accordingly.
Who can access recordings. Your assigned worker, and authorised AYASC administrators reviewing a specific issue. Access is logged. Recordings are not published, sold, shared with other clients, or used for marketing.
Your choice. If you do not want a conversation recorded, do not conduct it on the AYASC platform.
4. Files and uploads
- • Maximum 15 MB per file.
- • A rolling 24-hour upload limit applies, which increases as your account matures and is used normally. New accounts start lower. This exists to protect the platform from abuse, not to restrict genuine work.
- • Files you upload stay inside AYASC. No public or shareable download link is issued from a conversation.
- • Do not upload anything unlawful, malicious, or that you do not have the right to share.
5. Confidentiality
Each party may receive information from the other that is confidential. Information you share about your business, figures, plans, customers, systems, is treated as confidential, used only to deliver services to you, and never sold. Access inside AYASC is limited to the people working on your account and authorised administrators, and is logged. The same applies in reverse: material we share with you (methods, tooling, pricing, proposals) is confidential to AYASC.
Confidentiality does not apply to information that:
- • is or becomes publicly available through no breach of these Terms;
- • was lawfully known to the receiving party before disclosure;
- • is lawfully received from a third party without a duty of confidentiality;
- • is independently developed without reference to the disclosing party's confidential information; or
- • must be disclosed by law, regulation or court order, in which case the disclosing party will, where legally permitted, give reasonable prior notice.
These obligations continue after your account or any project ends.
6. Projects, contracts and ownership
- • Conversations are not a contract. Nothing said in chat or on a call commits either side to deliver or pay. Work begins only under a separate written project agreement or SOW.
- • Each project has its own contract setting out scope, price, timeline, payment terms and ownership. Both parties are bound by it, and where it differs from this document, the project agreement takes precedence for that project.
- • Pricing is quoted individually. We do not publish prices, because a real number depends on scope. Any figure given before a signed contract is an estimate.
Ownership is separated into four categories:
- • Your materials and data. Content, data, trademarks and materials you provide remain yours. You grant AYASC a limited licence to use them only as needed to deliver the services.
- • Project deliverables. The specific deliverables identified in a project agreement transfer to you on the terms set out in that agreement, generally on full payment where that is the agreed model.
- • AYASC pre-existing and reusable materials. Our tools, frameworks, libraries, methodologies, templates, know-how and reusable components, whether created before or during a project, remain the property of AYASC. Where these are embedded in a deliverable, you receive a perpetual, non-exclusive licence to use them as part of that deliverable, but not to extract, resell or license them separately.
- • Third-party and open-source components. Some deliverables include third-party or open-source components licensed under their own terms, which continue to apply. Material third-party dependencies will be identified in the project agreement where relevant.
7. Fees, payment and termination
- • Fees are governed by the applicable project agreement, including amounts, currency, milestones and invoicing schedule.
- • Fees are exclusive of taxes, duties and withholdings unless the project agreement says otherwise. You are responsible for applicable taxes other than taxes on AYASC's income.
- • Late payment. Overdue amounts may attract interest and reasonable recovery costs to the extent permitted by law and as set out in the project agreement.
- • Suspension for non-payment. Where an invoice is materially overdue and remains unpaid after reasonable written notice, AYASC may suspend work and platform access until payment is resolved.
- • Termination of your account. You may stop using the platform at any time. We may terminate or suspend an account for breach of these Terms, non-payment, or to protect the platform.
- • Termination of a project is governed by that project's agreement, including any notice period and amounts due for work already performed.
- • Survival. Sections covering confidentiality, intellectual property, fees accrued before termination, limitation of liability, governing law and dispute resolution, and any provision intended by its nature to survive, continue after termination.
8. Limitation of liability
Nothing in these Terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit to be excluded.
Subject to that, and to the extent permitted by law:
- • Neither party is liable for indirect, incidental, special, consequential or punitive damages.
- • Neither party is liable for loss of profits, revenue, anticipated savings, goodwill or business opportunity, or for business interruption, whether direct or indirect.
- • Neither party is liable for loss or corruption of data, to the extent such exclusion is permitted by law. You are responsible for maintaining your own backups of material you provide.
- • Aggregate cap. Each party's total aggregate liability arising out of or relating to a project is limited to the total amounts paid or payable by you to AYASC under that project agreement in the twelve (12) months preceding the event giving rise to the claim. For platform use not connected to a paid project, the aggregate cap is [NOMINAL CAP, to be confirmed on legal review].
- • These limitations apply regardless of the form of action, and apply even if a remedy fails of its essential purpose.
A project agreement may set a different cap for that project; where it does, that agreement controls.
9. Security
AYASC uses reasonable technical and organisational measures designed to protect information against unauthorised access, disclosure, alteration and destruction. These include access controls limited to the people working on your account, encryption of sensitive data, logged administrative access, and platform abuse protections.
No system can be guaranteed completely secure, and we do not warrant absolute security. You are responsible for keeping your account credentials safe.
Where a security incident affects your information, AYASC will notify affected parties and, where applicable, regulators, as and to the extent required by applicable law or by the relevant project agreement, and will act without undue delay.
10. Third-party services
AYASC relies on third-party infrastructure and services to operate the platform and deliver work, including hosting and cloud providers, communications and telephony providers, payment processors, analytics, and third-party APIs and software components. Where a third-party service is used, that provider's own terms may apply to that component, and AYASC is not responsible for the acts or omissions of third parties beyond its reasonable control. Where a project depends materially on a specific third-party service, this will be identified in the project agreement.
11. AI services and outputs
- • AI outputs can contain errors. AI systems can produce results that are inaccurate, incomplete, outdated or unsuitable for a particular purpose. Outputs are not professional, legal, financial or medical advice.
- • You remain responsible for review. Where AI-generated output is used in your business, you are responsible for reviewing and validating it before relying on it, in proportion to the risk involved.
- • Project-specific AI terms. Data handling, model selection, acceptable use, human review requirements and any accuracy expectations for a specific AI engagement are defined in that project's agreement.
- • Training on client data: [COMPANY POLICY TO BE CONFIRMED, the recommended default is that AYASC does NOT use client data to train its own general-purpose models, and that any exception requires the client's separate written agreement in the project contract.]
- • Where a project uses third-party AI providers, those providers' terms and data-handling practices may also apply, and will be identified where material.
12. Acceptable use, suspension and termination
Do not use AYASC to send spam, flood the platform with traffic or uploads, attempt to breach or overload our systems, harass our staff, infringe others' rights, or conduct anything unlawful.
- • We may freeze an account (you can log in, but not message or upload) or disable it (no access) where we reasonably believe these Terms have been breached, or to protect the platform.
- • Where the platform's stability or safety is at risk, we may act immediately and review afterwards.
- • If your account is disabled you will be told, and you may appeal by contacting hello@ayasc.com. Decisions are reviewed by an administrator, not only by the person who made them.
- • You may stop using AYASC at any time. Obligations under a signed project agreement survive.
13. Privacy notice
Information we collect.
- • Account and business details: contact name, username, business name, email, phone, website, and the business profile you enter (registration type, category, city, size, revenue band, transaction size).
- • Service information: the needs you select at signup, messages, files, voice call recordings, and your profile photo if you upload one.
- • Technical and usage data: log-in times, device/browser information, IP address, and platform activity logs.
- • Billing information: invoicing details; card payments are handled by third-party payment providers, not stored by AYASC.
Why we collect it. To create and secure your account; to route you to the right specialist; to deliver and manage services; to resolve disputes; to protect the platform from abuse; to meet legal, tax and regulatory obligations; and to communicate with you about your account and work.
Service providers. We share information with providers who help us run the platform (hosting and cloud infrastructure, communications and calling providers, storage, and payment processors) under contracts requiring them to protect it and use it only for the services they provide to us. We do not sell your data.
International processing. AYASC serves clients internationally and its personnel and infrastructure providers may be located in different countries, so your information may be processed outside the country where you are based. Where required by applicable law, we implement an appropriate transfer mechanism and safeguards for those transfers. [Specific transfer mechanisms to be confirmed on legal review.]
Security. See section 9.
Retention. Account records and conversation history are retained while your relationship with AYASC continues and for a defined period afterwards, because they are the record of what was agreed. Call recordings are kept for a shorter period unless attached to an open dispute or required for legal reasons. Retention periods are set out in our internal retention policy and, where relevant, in the project agreement.
Your rights. Depending on where you are located, you may have rights to access, correct, delete, restrict or object to processing of your personal information, to portability, and to withdraw consent where processing is based on consent. These rights, and how they apply, vary by applicable law. To make a request, contact hello@ayasc.com. Some records may be retained where we have a legal or contractual reason to keep them; we will tell you if that applies.
Legal disclosures. We may disclose information where required by law, regulation, court order or a valid request from a competent authority, or where necessary to establish, exercise or defend legal claims.
14. Force majeure
Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, industrial action, failures of utilities, internet or telecommunications, government action, or failures of third-party infrastructure providers. The affected party will notify the other without undue delay and use reasonable efforts to resume performance. Payment obligations for work already performed are not excused.
15. General
- • Entire agreement. These Terms, together with any signed project agreement, form the entire agreement between the parties on their subject matter and supersede prior discussions and proposals.
- • Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in force.
- • Waiver. Failure to enforce a provision is not a waiver of it, and no waiver is effective unless in writing.
- • Assignment. You may not assign these Terms without our written consent. We may assign to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.
- • Electronic acceptance. Ticking the acceptance box at signup, or otherwise using the platform, constitutes acceptance of these Terms. Electronic signatures and records are valid and enforceable to the extent permitted by applicable law.
- • Notices. We give notices through your account or to the email address on file; you should keep it current. Formal legal notices to AYASC should be sent to [LEGAL NOTICE ADDRESS, to be confirmed].
- • Relationship. The parties are independent contractors. Nothing here creates a partnership, joint venture, agency, or employment relationship between the parties or with AYASC personnel.
- • Survival. See section 7.
16. Governing law and disputes
These Terms are governed by the laws of [GOVERNING LAW JURISDICTION, to be confirmed on legal review], without regard to its conflict-of-laws rules.
Resolving a dispute. The parties will first attempt to resolve any dispute in good faith by discussion, with each side escalating to a senior representative, for a period of [30 days, to be confirmed] from written notice of the dispute.
If it is not resolved that way, the dispute will be finally settled by [DISPUTE FORUM, arbitration seat and rules, or the courts of a named jurisdiction, to be confirmed on legal review]. Nothing prevents either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction, particularly to protect confidential information or intellectual property.
A project agreement may specify a different governing law or dispute forum for that project; where it does, that agreement controls for that project.
17. Changes to these terms
We may update these Terms. If a change materially affects your rights, we will notify you in your account and record which version you accepted. Continuing to use AYASC after a change means you accept the updated version. The version and date you accepted are stored with your account.
18. Contact
Questions about these Terms, your data, or a decision about your account: hello@ayasc.com.